With the private messaging option, users and administrators of iSpring Learn can ask and answer questions about a course or share their impressions. 

Account Owner, Account AdministratorsDepartment Administrators can message any user in the LMS.

Learners can respond to all messages and also can send their messages to:

  • Account Owner,
  • Account Administrators,
  • Departments Administrator of their department,
  • Authors who manage their department.

If there's an instructor assigned to a course, learners can send their questions to them.